Privacy Policy

1. Introduction

Welcome to Nujoom.

This Privacy Policy explains how Quantel IO LLC, a Wyoming limited liability company (“Company,” “we,” “our,” or “us”), collects, uses, stores, shares, and protects your information when you access or use Nujoom (the “Service”).

By using the Service, you acknowledge that your information will be handled in accordance with this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use the Service.

2. Information We Collect

We collect information necessary to provide, maintain, improve, and secure the Service.

3. How We Use Your Information

We use your information to:

• Provide the Service
• Authenticate users
• Manage your account
• Publish content you authorize
• Schedule social media posts
• Retrieve analytics
• Power AI features
• Generate AI content
• Maintain workspace memory
• Respond to support requests
• Improve our products
• Monitor performance
• Detect fraud
• Prevent abuse
• Maintain security
• Comply with legal obligations
• Enforce our Terms of Service

We do not use your private content to train third-party AI models unless you separately and explicitly authorize such use.

4. AI Processing

Nujoom uses third-party artificial intelligence providers to deliver AI-powered features.

When you use AI functionality, portions of your prompts, workspace context, brand information, and related content may be transmitted to AI providers solely for the purpose of generating requested outputs.

We take reasonable measures to minimize the information shared and do not intentionally transmit your OAuth access tokens or authentication credentials to AI providers.

5. Third-Party Services

To provide the Service, we may use trusted third-party providers including:

Each provider processes information in accordance with its own privacy policies.

6. Information Sharing

We do not sell your personal information.

We may share information only:

• with service providers necessary to operate the Service;
• when you authorize a connected platform;
• to comply with applicable law;
• to protect our legal rights;
• during a merger, acquisition, financing, or sale of assets;
• with your consent.

7. Data Retention

We retain your information only as long as reasonably necessary to:

• provide the Service;
• maintain your account;
• comply with legal obligations;
• resolve disputes;
• enforce agreements.

When you delete your account, we will delete or anonymize your personal information within a reasonable period unless longer retention is required by law or necessary for legitimate business purposes such as fraud prevention, backup recovery, or legal compliance.

Disconnecting a connected platform removes our authorization to access future data from that platform.

8. Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information.

These safeguards may include:

• encryption in transit using TLS;
• encryption at rest where appropriate;
• secure authentication;
• access controls;
• role-based permissions;
• logging and monitoring;
• regular security updates.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your information may be processed and stored in countries other than your own, including the United States.

Where required by applicable law, we implement appropriate safeguards for international transfers.

10. Your Rights

Depending on your jurisdiction, you may have rights including:

• access your personal information;
• correct inaccurate information;
• delete your information;
• export your data;
• object to certain processing;
• restrict certain processing;
• withdraw consent where processing is based on consent;
• lodge a complaint with a supervisory authority.

To exercise your rights, contact:

privacy@nujoom.ai

We may request information necessary to verify your identity before processing your request.

11. Cookies and Similar Technologies

Nujoom may use cookies, local storage, and similar technologies to:

• authenticate users;
• maintain sessions;
• remember preferences;
• improve performance;
• analyze usage;
• enhance security.

You may control cookies through your browser settings, although disabling certain cookies may affect Service functionality.

12. Children's Privacy

The Service is not intended for children under thirteen (13), or under sixteen (16) where required by applicable law.

We do not knowingly collect personal information from children below the applicable minimum age.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

13. Third-Party Websites

The Service may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party services.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Material changes will be posted with an updated effective date.

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Quantel IO LLC
Email: privacy@nujoom.ai
Support: support@nujoom.ai